Get Help with Your Subscription
- Subscriber Q&A Guidelines
- Uploading a Picture with Review
- Who should I contact to get help with my subscription?
- How do I get in contact with a seller?
- What should I do if a seller is not responding to my inquiry?
- Guidelines on communicating with Sellers
- How do I cancel my subscription?
- When will I be charged next for my subscription?
- How do I change the payment method associated with my current subscription?
- I prepaid my subscription up front, how can I change that?
- How do I view the payment method that applies to my currently active subscription?
- How do I make changes to my subscription before my next box ships?
- How do I view orders and shipments from previous months?
- Posting a Review
- How do I know when my box will ship?
- How to contact a merchant/seller/business that uses Cratejoy