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  1. Cratejoy Help
  2. Subscriber Support
  3. Get Help with Your Subscription

Get Help with Your Subscription

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  • Subscriber Q&A Guidelines
  • Uploading a Picture with Review
  • Who should I contact to get help with my subscription?
  • How do I get in contact with a seller?
  • What should I do if a seller is not responding to my inquiry?
  • Guidelines on communicating with Sellers
  • How do I cancel my subscription?
  • When will I be charged next for my subscription?
  • How do I change the payment method associated with my current subscription?
  • I prepaid my subscription up front, how can I change that?
  • How do I view the payment method that applies to my currently active subscription?
  • How do I make changes to my subscription before my next box ships?
  • How do I view orders and shipments from previous months?
  • Posting a Review
  • How do I know when my box will ship?
  • How to contact a merchant/seller/business that uses Cratejoy
Cratejoy Help