Merchant Support
Getting Started
- Cratejoy FAQ
- Cratejoy Marketplace FAQ
- Running a Pre-Launch Campaign
- Cratejoy Overview
- Cratejoy Advantages
- Launching your Store
Analytics
- Using Analytics
- Exports
- Traffic Sources Report
- The Sales Tax Report
- All Transactions Export
- Installing a Facebook Pixel
Products
- Adding a Subscription Product
- Subscription Product Variants and Surveys
- Making Changes to Products with Active Subscribers
- Deleting a Product
- Changing Product Price
- Billing Frequency Options
Listing (Cratejoy Marketplace)
- Creating a Successful Marketplace Listing
- Submitting your Marketplace Listing
- Taking High Quality Product Photos
- Q&A Feature FAQ & Guidelines
- What is a Marketplace Deal?
- Claiming a Marketplace Listing
Subscriptions
- How to Reactivate a Subscription
- Editing Subscription Surveys
- Editing Gift Subscription Information
- Moving Shipments and Renewal Dates
- Subscription Export
- Exporting Subscriptions
Customers
- Issuing a Refund to a Customer
- Changing a Customer's Address
- Customer Subscription Management
- Updating a Customer's Email Address
- Customer Account Self-Management
- Removing Customer Data
Shipments
- Printing USPS SCAN Forms
- Shipping Schedules
- Upload Tracking Numbers
- Changing a Product in a Shipment
- Printing Packing Slips
- Changing Address on Individual Shipments
Design
- Installing a Theme
- Managing your Designs
- Adding a Page
- Adding a Section to your Page
- Deleting a Page
- Adding a Logo Image to your Site
Design (Old Designer)
- (Old Designer) Adding a Customer Orders List Page
- (Old Designer) Adding a Page to your Site and Navigation
- (Old Designer) Image Sizes
- (Old Designer) Edit an Image
- (Old Designer) Changing your Logo Link
- (Old Designer) Editing Subscribe Flow Pages
Coupons
Account
Settings
- Marketplace Notifications Sent by Cratejoy
- Customizing your Domain
- Customizing your Timezone
- Custom Email Notifications
- Customizing Notification Emails
- Editing Notification Emails
Apps
- ShipStation status notifications
- Utilizing the Advanced Rebilling App
- Creating API Credentials
- Setting up MailChimp
- Importing Cancelled/Expired Customers to Mailchimp
- Mailchimp Merge Fields FAQ