In June 2016, Cratejoy launched an enhanced designer experience. The newer designer requires that you are using a newer theme. Many help docs only apply to either the old or new designer and not both. So how do you know which you're using?
The new designer is a dark gray-blue, with one large side panel of settings on the right side.
The old designer is a bright Cratejoy-blue interface, with large side panel of settings on the left side.
Note: At this time, we do not support converting themes built for the old designer to the new designer.